Privacy Policy
Our website address is: https://letriverhealyou.com.
Last Updated: 10/18/2025
Introduction
Welcome to Let River Heal You (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website letriverhealyou.com (the “Site”) and use our services.
Please read this Privacy Policy carefully. By using the Site or our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information You Provide
When you use our Site or services, we may collect the following personal information:
- Contact Information: Name, email address
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
- Communication Records: Emails, messages, and other correspondence between you and us
Information Collected Automatically
When you visit our Site, we may automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, links clicked
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve your experience on our Site
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our coaching services
- Process payments and manage billing
- Communicate with you about appointments, services, and administrative matters
- Respond to your inquiries and provide customer support
- Send you updates, newsletters, and promotional materials (with your consent)
- Analyze usage patterns and improve our Site
- Comply with legal obligations and protect our legal rights
- Prevent fraud and ensure the security of our services
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Payment processors (e.g., Stripe, PayPal)
- Email service providers (e.g., Mailchimp)
- Scheduling platforms (e.g., Cal.com)
- Website hosting and maintenance providers
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (e.g., subpoenas, court orders)
- Requests from law enforcement or government authorities
- Protection of our rights, property, or safety, or that of others
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
Confidentiality of Coaching Sessions
All information you share during coaching sessions is treated as strictly confidential.
We maintain some records of our sessions for quality assurance and continuity of care. These records are stored securely and are not shared with third parties except as required by law.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure storage of client records
- Limited access to personal information (only authorized personnel)
- Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (e.g., tax records)
- Resolve disputes and enforce our agreements
Marketing Communications: If you opt in to receive marketing emails, we will retain your contact information until you unsubscribe.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
Deletion
You may request deletion of your personal information, subject to:
- Our legal obligation to retain certain records
- Legitimate business purposes (e.g., completing transactions, resolving disputes)
Opt-Out
You may opt out of:
- Marketing Communications: Unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us directly
- Cookies: Adjust your browser settings to refuse cookies (note: this may affect Site functionality)
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze Site traffic and usage patterns
- Improve our services and user experience
Managing Cookies:
You can control cookie settings through your browser. Note that disabling certain cookies may affect your ability to use some features of our Site.
Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the “Last Updated” date at the top of this policy
- Sending you an email notification (if you have provided your email address)
Your continued use of our Site or services after such changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: hi[at]letriverhealyou[dot]com
By using our Site and services, you acknowledge that you have read and understood this Privacy Policy.
Let River Heal You
letriverhealyou.com